Refund policy

How To Return An Item
Your item must be in its original unused condition to be returned. Your must return the item within 30 days of your purchase. Please allow 5-7 business days for us to process your return once it is received.

1. Please email info@scendence.shop to request a refund and we will assign you a tracking #.

2. Mail your return item to:
     Scendence
     Return Tracking #
     3 Bethesda metro center unit 700, Bethesda, MD 20814
      
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

No restocking fee will be applied.

Exchanges

If your clothing item is in like new condition, you may exchange your clothing item for a different size or color, but you will have to pay return shipping.